Personalized Apple Help & Training for Villages Residents

At Apple User Drop-In, we offer personalized help and training for Villages residents on all Apple devices, including iPhone, iPad, and Mac. Since 2009, our patient and judgment-free support has empowered the community to confidently use their technology to its fullest. Special thanks to Tony Cottell, whose wonderful idea and vision founded this valuable service.

Friendly, Judgment-Free Support for All Skill Levels

Whether you need assistance, have questions, or want to learn something new, you’re always welcome to stop by. We provide friendly, patient support and training on anything Apple-related, helping you feel comfortable and confident with your devices.

Free Services for Villages Residents

There is no membership, no dues, or fees – all services are completely FREE! A Villages ID is needed to use our free services.

Temporary Location & Schedule

We have temporarily moved to the Silver Lake Recreation Center, in Card Room A, while our permanent location undergoes an 18-month demolition and rebuild project. Our schedule is:

  • The 2nd Wednesday each month from 4:00pm – 5:30pm
  • The 3rd Friday each month from 9:00am – 11:30am
Apple Logo Upcoming Apple Help Sessions
Wednesday, September 10, 2025 — 4:00 pm – 5:50 pm
Friday, September 19, 2025 — 9:00 am – 11:30 am

How to Get the Most Out of Your Help Session

To make your one-on-one help session as smooth and productive as possible, a little preparation goes a long way. Being ready with the right information and your device will help us troubleshoot faster and tailor the support exactly to your needs. Here are a few important things to have on hand before you arrive:

  • Have your Resident ID number and 4-digit golf PIN ready – both are needed to connect to the internet.
  • Bring along your Usernames and Passwords for your Apple accounts – and for anything else you’d like help with, like Gmail, 1Password, websites, or encrypted files and disks.
  • Bring your device – computer, iPad, iPhone, or whatever you need help with – so we can see it and assist you better.

Keep Learning Anytime

Can’t wait until the next meeting? No worries! Here are some helpful resources you can explore anytime to get answers, learn new tips, and connect with us directly. Whether you prefer videos, quick searches, or reaching out, we’ve got you covered:

Write Us

Have a question? Reach out directly and we’ll get back to you soon!

Get Help

MacMost.com

Explore easy-to-follow Apple tutorials, with Gary Rosenzweig, made for all skill levels.

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View Site

LinkedIn Learning

Lake County library card holders – explore expert-led video courses to boost your skills.

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Learn

Beyond Our Club: Other Tech Groups in The Villages

Technology brings people together, and The Villages is full of clubs where you can explore new skills, meet fellow tech enthusiasts, and get help with your devices. Here are a few groups beyond our own that you may want to check out.

  • The Villages Apple User Group

    TVAUG is a local community group in The Villages, dedicated to “Learn – Share – Teach,” providing support, guidance, and resources for Apple enthusiasts in the area.

  • Villages iPad Club

    The Villages iPad Club is a community group in The Villages, that hosts monthly meetings with presentations and Q\&A sessions to help residents learn and get the most from their iPads, iPhones, and iTouches. It’s part of the larger Villages Computer & Technology Clubs network.

  • The Villages Computer Club

    TVCC is a long-standing tech group in The Villages, offering twice-monthly Zoom meetings with presentations and problem-solving support for Windows, Android, and other technology topics.

  • The Villages WordPress User Group

    TVWUG is a community in The Villages, that helps members learn and improve their WordPress skills. They hold monthly meetings for support, website-building tips, and networking. The group is open to all Villages residents.

Apple Searches

Find answers quickly on Apple’s support site.